Eriez Europe Achieves ISO 9001:2015 Quality Standard
Eriez’ continuous commitment to customer satisfaction has been strengthened with the upgrade of their ISO 9001:2008 certification to the new ISO 9001:2015 standard for its business and quality management systems. Eriez design and manufacture magnetic separators, metal detectors, vibratory, fluid filtration and sampling equipment from their facility in Caerphilly, South Wales/UK, and undertook an external audit by Det Norske Veritas (DNV) involving all processes and departments within the business. Following the audit, it was confirmed that Eriez’ business and quality management systems conformed to the requirements of the International Standard ISO 9001:2015 and Eriez have been awarded re-certification for the next 3 years.
ISO 9001 is the internationally recognised standard for the quality management of businesses and helps organisations demonstrate to customers that they can offer products and services of consistently good quality. It applies to the processes that create and control the products and services an organisation supplies, and prescribes the systematic control of activities to ensure that the needs and expectations of customers and other stakeholders in the business are met.
Eriez was first awarded certification of their quality system to ISO 9001 in 1992 making them the first manufacturer of magnetic separators in the world to attain the international quality standard. Since their first accreditation in 1992, the company has continued to meet the ever-growing customer demand for the highest levels of quality. Eriez’ quality improvement plan aims to detect any areas that need improvement and set up the appropriate corrective actions to ensure high standards are maintained.
Andrew Church, Quality/Health & Safety Manager at Eriez commented, “Eriez has invested significant effort into developing a quality policy that ensures we meet our customer needs. All employees at Eriez have a clear set of processes and measurable objectives which are reviewed on a regular basis. Having the support of all departments at Eriez is critical to our continued reliable and timely despatch and delivery of our magnetic separators. We are really pleased to be recognised by DNV who have accredited us to ISO 9001:2015 for another 3 years and we will continue to implement our quality improvement plans.”
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www.eriezeurope.co.uk
